When performed by a qualified professional, treatment of the musculoskeletal system is effective and safe for many conditions.

The use of soft tissue techniques such as massage, stretching, joint mobilisation, cupping and dry needling will be evident in your treatment after discussion and verbal consent is given.  

Pilates when instructed by a qualified practitioner can be a safe and effective exercise system, but as with all exercises, there can be risks associated.

AHC will aim to minimise the risks as much as possible with the information provided.

Please read the following carefully and discuss any questions which you may have with your treating practitioner.

• Clients have the opportunity to discuss with the practitioner the treatment/exercise plan, results are never guaranteed

• There are risks to treatment/exercise including, but not limited to, muscle and joint soreness. Practitioners will be as informative as possible, but clients do not expect the practitioner to anticipate and explain all of the risks and possible complications.

• Particular treatment options EG: Dry needling have more associated risks and those risks will be explained further if my practitioner deems it beneficial to my treatment.

• The practitioner is to exercise their judgement during the course of my treatment/exercise in such a manner and to the extent that they feel at the time, based on the facts then known, is in my best interest.

• You are able to ask questions about these terms, and understand them before proceeding with treatment.

• The Client has a responsibility to keep the practitioner up to date with any ongoing concerns surrounding health issues, to assist with treatment/exercise moving forward.

• AHC may record or photograph clients throughout sessions to be used in marketing and promotion, this will only occur with consent and clients are free to decline at any time.

• There is a fee of 100% of the appointment cost/forfeit of class pass if there is a no show.

• There is a fee of 50% of the appointment cost if there is a cancellation within 24hrs of you appt time. No exceptions.

• Cancellations must occur via calling or texting the number provided on my confirmation and reminder communications.

• Cancellation of a Pilates session within 24hrs will still result in a forfeited class on my pass pack.

• Pilates class packs purchased at AHC have strictly no extendable expiry date. Passes not used will be forfeited. Passes are also non-transferable or refundable. Expiry is within 30days of a 5 pack, and 60 days of a 10pack.

• AHC reserves the right to cancel classes with less than 2 people booked in, all monies and passes allocated will move to the clients next booking.

• The practitioner or the client have the right to stop exercise or treatment at any time for any reason.

• Deposits paid remain on clients records until their next appointment, unless a refund is requested.

• Clients are to stay up to date with T&C’s and agreement to these T&C’s is confirmed with every attendance to an appointment or class.

• A link to the T&C’s page will be emailed with every confirmation of booking.